ENG
PAYMENT INFORMATION
We accept:
- Paypal
- Payment cards (Visa/Mastercard) or Swedbank banklink
- Wire transfers
Shipping & Delivery time
All packages outside Latvia are shipped via Latvijas Pasts or Itella shipping services. All packages have a tracking number, sent to you after the order has been shipped. Free worldwide shipping applies to all orders over 50 €, and free domestic shipping applies to all orders over 30 €
| Shipping destination | Cost | Delivery time | Carrier |
| Latvia | 2.90€ | 1-3 workdays | Omniva |
| Latvia FREE +30 EUR | 0.00€ | 1-3 workdays | Omniva |
| Estonia, Lithuania | 4.50€ | 5-10 workdays | Latvijas Pasts, Omniva |
| Worldwide, Europe | 8.50€ | 7-15 workdays | Latvijas Pasts |
| Free worldwide from 50.00€ | 0.00€ | 7-15 workdays | Latvijas Pasts |
WARRANTY
If you are not completely happy with your order you can return it in 14 days after receiving the product. But please keep in mind that shipping costs are not refundable (unless items are faulty).
If you want to return the order, please note that:
- You can open the product, but you cannot use it;
- Item has to be returned in original packaging.
Warranty is no longer valid if:
- Item was damaged because of improper storage or care.
If you need to return your order, follow these steps:
- Send an email to our team - [email protected], describing the problem with your order.
- We will respond to you shortly, with the details of the return address.
- Securely package all the items you wish to return, and head to the local Post office.
- Once we have received your package, we will inspect the items in 5 business days, and inform you of a refund.
If you haven't received your order and you think something might be wrong, contact: [email protected]